Ask Your Voice ™ -

Privacy Policy

Last Updated: 1 June 2018

MTL Innovations, SPRL (“AskYourVoice”, “we”, “us”, “our”) recognizes the importance of privacy. AskYourVoice will manage your Personal Data collected through the website located at http://www.askyourvoice.com/ and through any Services provided to the Users based on AskYourVoice belief of respect for the individual and in accordance with this Privacy Policy.

BY USING THE WEBSITE IN ANY WAY OR BY USING ANY OF THE SERVICES PROVIDED BY ASKYOURVOICE, YOU AGREE TO THE ASKYOURVOICE PRIVACY POLICY (“Privacy Policy”). If you do not agree with this Privacy Policy, please do not provide Personal Data and please do not use the Website. All terms particular to data protection regulation in the present Privacy Policy shall have the meaning attributed to them in the EU General Data Protect Regulation 216/679 (“GDPR”).

1. Personal Data Collection

We collect Personal Data about the any individual or entity using any of the Services provided by AskYourVoice (“User”, “you”, “your”). We collect Personal Data to provide the services you request, to improve the User’s interaction with AskYourVoice, and to communicate with you about us. We try to limit the collected information to support the intended purpose of collection.

1.1 When We Collect Personal Data

We collect Personal Data when you use our services in accordance with any Service Agreement signed by and between AskYourVoice and you and generally when you submit Personal Data to AskYourVoice.

The Personal Data we collect may include your email accounts, social networking accounts, contact and payment information, your name and/or company name, address, phone number, email address and credit card information. When you ask us to provide services for the benefit of a third party, you shall be legally authorized by said third party to disclose his/her Personal Data to AskYourVoice. This authorization shall cover Personal Data including but not limited to the name, address, phone number and email address of the third party.

1.2 Purposes of Processing

AskYourVoice processes Personal Data for the following purposes and based on the following legal grounds:

Personal Data	Purpose	Legal basis
Name Age Language (Mother Tongue) Mobile number Email address Employer name and address	Operations - Provide Training and Consulting services	Processing is necessary for effectively and efficiently conduct its business activities and fulfill its contracts with clients and suppliers (GDPR art. 6.1 (b) & (f)).
Audio Recordings	Operations - Provide Training and Consulting services	Processing is necessary for effectively and efficiently conduct its business activities and fulfill its contracts with clients and suppliers (GDPR art. 6.1 (b) & (f)).
Email Address	Send promotional communications related to AskYourVoice	Processing is based on your consent (GDPR 6.1.a)

To accomplish these purposes, we may combine personal and usage information we collect.

The Personal Data requested is necessary for the performance of AskYourVoice Services and to fulfil your requests. Except for Audio Recordings which will be destroyed after being sent to Client or at the termination of the Agreement, The Personal Data will be stored for as long as you have an active agreement using AskYourVoice Services and for a period of 5 years thereafter, or for the period of the statute of limitation to the extent the Personal Data may have legal effects.

2. How We Use Your Information

AskYourVoice uses your Personal Data and usage information to offer and provide our services and to support our core business functions. These include order or service fulfilment, customer service, internal business processes, marketing, loss and fraud prevention, public safety and legal functions. Some examples include:

To fulfil your requests for products and services and communicate with you about said requests;

To provide customer service;

To help us improve and customize the Website;

To send you information about our services; and

To protect the security or integrity of the Website and our business.

3. How We Disclose Your Information Outside AskYourVoice

ASKYOURVOICE DOES NOT SELL OR RENT YOUR PERSONAL DATA TO ANY THIRD PARTIES WHATSOEVER. We only disclose your Personal Data with your prior consent or as provided in this Privacy Policy.

3.1 Service Providers and Vendors

We may disclose or otherwise make available your Personal Data, including transaction information, to other service providers and vendors for the purpose of managing, providing, and improving AskYourVoice services. Examples are vendors, payment companies, credit card processors and other payment service providers such as PayPal, financial institution partners, hosting and maintenance providers, data storage and management providers. Generally, companies that help us to furnish the AskYourVoice services and improve our product and service offerings and our website.

In so doing, your Personal Data will not be transferred to such recipients outside the European Economic Area.

3.2 Legal Requirements and Protection of Our Company and Others

We may access, preserve and disclose your information in other special circumstances, namely (a) to enforce our Services Agreement; (b) to respond to claims that any content violates the rights of third parties; (c) to protect the safety, property, or other rights of AskYourVoice, AskYourVoice customers, associates, or any other person; or (d) where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on the Website. AskYourVoice may provide your Personal Data in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.

3.3 Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of AskYourVoice or as part of a corporate reorganization or other change in corporate control.

4. Your Rights

As data subject you have the following rights:

To request access to your Personal Data;

To obtain the rectification of any inaccurate Personal Data;

To obtain the erasure of Personal Data, under certain conditions;

To limit the processing activities to which the Personal Data is subject, under certain conditions;

To receive your Personal Data in a structured, commonly used and machine-readable format, and have the Personal Data transmitted to another controller, under specific conditions;

If processing is based on consent, to withdraw consent at any time (although this does not impact the lawfulness of past processing activities);

To lodge a complaint with the national supervisory authority;

To the extent any automated decision making would be involved, you have the right not to be subject to a decision (which engenders legal effects) based solely on automated decision making.

You can access, update and/or remove your Personal Data, including contact or account information, by accessing Your Account or by sending us an email. If your information has been communicated to AskYourVoice by a third party, you can either contact said third party directly or click on the appropriate link at the bottom of the notifications in order to unsubscribe to the service. If your information has been communicated to AskYourVoice by a third party, and you wish to remove said information, you may send us an email.

5. How to Unsubscribe to Direct Marketing

We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us, you can send us an email. Please allow sufficient time for your preferences to be processed.

6 How We Secure Your Information

Securing your information is important to AskYourVoice. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the website or via our services, we cannot and do not guarantee the security of any information you transmit on or through the website, and you do so at your own risk.

7. Privacy of Children Online

We are committed to protecting children's privacy. In order to protect the privacy of children, AskYourVoice does not knowingly collect Personal Data from children under the age of 18 without prior parental consent. If we become aware that we have inadvertently received Personal Data from a child under the age of 18, we will delete such information from our records.

8. LIMITATION OF LIABILITY

EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL ASKYOURVOICE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF ASKYOURVOICE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF ASKYOURVOICE USE OF THE PERSONAL DATA OF ANY THIRD PARTY PROVIDED BY YOU AND/OR YOUR COMPANY. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, some of the foregoing limitations may not apply.

9. Links to Other Websites

Our website may contain links to other websites. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

10. Changes to this Privacy Policy

AskYourVoice may change the Privacy Policy from time to time. We will inform you by posting the revised Privacy Policy on the website and via email. Please check our Privacy Policy periodically for changes. We will post the date the Privacy Policy was last updated at the top of the Privacy Policy. The changes will go into effect on the “Last Updated” date shown in the revised Privacy Policy. By continuing to use the website and/or our services, you consent to the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.